How to Spot Phishing Emails
Learn to recognize phishing emails that try to steal your passwords and personal information — and know exactly what to do when one arrives.
Check the sender's email address carefully
~32sQuick Tip
Watch for subtle misspellings in email domains: amaz0n.com (zero instead of letter O), paypa1.com (numeral one instead of L), or microsoftsupport.net (the real Microsoft uses @microsoft.com). These look almost identical at a glance.
Do not click links in suspicious emails
~35sWarning
Even hovering over a link can sometimes trigger tracking in sophisticated phishing emails. If an email looks suspicious, do not interact with it at all — delete it and go directly to the organization's website through your browser.
Be alert to pressure and urgency
~23sLook at the greeting and overall quality
~23sWhat to do when you receive a phishing email
~34sQuick Tip
You can report phishing emails to the FTC at reportfraud.ftc.gov and to the Anti-Phishing Working Group at reportphishing@apwg.org. Reporting helps authorities track and shut down phishing operations.
What to do if you already clicked a link or entered information
~33sWarning
Act as quickly as possible if you provided sensitive information. The sooner you alert your bank and the credit bureaus, the better your chances of limiting any financial damage.
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Phishing emails are fraudulent messages designed to look like they come from a trusted source — your bank, Amazon, the IRS, Social Security Administration, Medicare, PayPal, or another organization you regularly deal with. The goal is to trick you into clicking a link and entering your password, Social Security number, credit card information, or other sensitive data on a fake website controlled by criminals.
These emails have become increasingly sophisticated. They often include the company's real logo, use professional language, and closely mimic the formatting of legitimate messages from that organization. However, there are consistent warning signs that can help you identify them before you interact with them.
The most important thing to understand is this: legitimate organizations will never send you an unsolicited email asking you to provide your password, full Social Security number, banking login credentials, or credit card number by clicking a link. If an email asks you to do any of these things, it is almost certainly a phishing attempt regardless of how official it looks.
The sense of urgency is another major warning sign. Phishing emails almost always pressure you to act immediately: "Your account will be suspended in 24 hours," or "Immediate action required to avoid losing access to your account," or "Verify your information now to avoid a penalty." This urgency is designed to make you act without thinking. Real organizations give you time to respond to legitimate issues.
The volume of phishing attempts has grown dramatically because the technology to send millions of convincing fake emails is now inexpensive and widely available. Nearly everyone with an email address receives phishing attempts regularly. Recognizing them is not about being especially tech-savvy — it is about knowing a handful of consistent red flags.
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