How do I transfer from old phone (if applicable)?

Place old and new iPhones next to each other. Follow the Quick Start animation to transfer data automatically.

How do I connect to wifi and sign in?

Select your WiFi network, enter the password, and sign in with your Apple ID. Create one for free if needed.

How do I set up face id or touch id?

Follow the on-screen instructions to register your face or fingerprint. This unlocks your phone and authorizes purchases.

How do I download your apps?

Open the App Store and download the apps you need — banking, email, messaging, social media. Sign in to each.

How do I set up email and voicemail?

Settings → Mail → Accounts → Add Account for email. Phone app → Voicemail → Set Up Now for voicemail.

TekSure — Free Tech Help for Beginners & Seniors

Getting a new iPhone is exciting, and setting it up correctly from the start will save you headaches later. This guide walks you through the entire process from unboxing to your first apps.

Turn on your new iPhone by holding the side button until the Apple logo appears. Select your language and region. The iPhone asks if you want to set it up as new or transfer from another device.

If you have an old iPhone: place both phones next to each other. A "Quick Start" animation appears on the old phone — hold the new phone's camera over it. Your settings, accounts, and data transfer automatically over WiFi. This can take 30 minutes to several hours depending on how much data you have.

If this is your first iPhone: choose "Set Up Manually." Connect to your WiFi network and sign in with your Apple ID (or create one for free). Set up Face ID or Touch ID by following the on-screen instructions — this lets you unlock your phone with your face or fingerprint.

Choose whether to enable Location Services (recommended for maps, weather, and Find My iPhone). Set up Siri by reading a few phrases aloud. Choose your display preferences (text size, display zoom).

Once at the home screen, open the App Store (blue icon with an "A") and download the apps you need: your bank's app, email, WhatsApp, social media, and anything else you use regularly. Sign in to each with your existing accounts.

Set up your email: Settings → Mail → Accounts → Add Account. Choose your email provider (Gmail, Outlook, Yahoo, etc.) and sign in. Set up your voicemail: open the Phone app → Voicemail → Set Up Now.