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    How to Use My HealtheVet for VA Healthcare Online

    My HealtheVet lets veterans manage VA appointments, refill prescriptions, and message their care team online.

    4 min read 5 stepsApril 20, 2026Verified April 2026
    1

    Go to My HealtheVet and sign in

    ~28s
    Open a browser and go to myhealth.va.gov. Click "Sign In." The VA recommends using Login.gov or ID.me for the most secure access and the widest access to features. If you do not have either account yet, click the one you want to set up and follow the identity verification process (takes about 10 minutes and requires a government-issued photo ID).

    Quick Tip

    ID.me and Login.gov accounts can also be used to access other federal government websites, so creating one is worthwhile beyond the VA portal alone.

    2

    Refill your VA prescriptions

    ~18s
    After signing in, look for "Pharmacy" in the main navigation menu, then click "Refill Prescriptions." A list of your active VA prescriptions appears. Check the box next to each medication you need refilled, then click "Request Refill." You will see a confirmation message, and the refill will be mailed to your address on file.
    3

    Send a secure message to your care team

    ~23s
    Click "Health Records" or "Messaging" in the navigation, then "Compose Message." Select your VA care team from the "To" dropdown, write your subject and message, and click Send. Expect a response within two to three business days. Use this for non-urgent questions only.

    Warning

    Secure messaging is NOT for emergencies or mental health crises. Call 911 or the Veterans Crisis Line (988, press 1) if you need immediate help.

    4

    View your upcoming appointments

    ~17s
    Click "Appointments" to see your scheduled VA visits, including date, time, location, and provider name. Some VA facilities allow you to request certain appointment types online — look for a "Request Appointment" or "Schedule" button. If your VA does not offer online scheduling, the portal will direct you to call.
    5

    Download your health records with Blue Button

    ~17s
    Click "Health Records," then "Download My Data." The Blue Button feature lets you select a date range and choose which records to include — lab results, prescriptions, appointments, and more. You can download a PDF or text file to print or share with a non-VA doctor.

    You Did It!

    You've completed: How to Use My HealtheVet for VA Healthcare Online

    Need more help? Get Expert Help from a TekSure Tech

    My HealtheVet is the online patient portal for the U.S. Department of Veterans Affairs. If you are a veteran enrolled in VA healthcare, this free portal allows you to manage much of your VA care from home — without needing to call the VA or visit in person for routine tasks.

    The portal is available at myhealth.va.gov. You can access it from any web browser on a computer, or through the My HealtheVet app on iPhone or Android.

    To get started, you need a verified account. The VA accepts sign-in through three credential providers: Login.gov, ID.me, and My HealtheVet's own username/password system. Login.gov and ID.me both require identity verification (uploading a photo ID and taking a selfie). This one-time process protects your medical information and unlocks the full portal features. If you need help setting up an account, VA staff at your local facility can assist you.

    Once logged in, the main features include:

    Prescription Refills: You can request refills for most VA prescriptions online. Go to "Pharmacy," then "Refill Prescriptions," check the boxes next to medications you need, and submit. Refills are typically mailed to your home. You can track shipment status in the same section.

    Secure Messaging: Use this to send non-urgent messages to your VA care team — ask questions, request referrals, or follow up after an appointment. Expect a response within two to three business days. Secure messaging is not for emergencies.

    Appointments: View your upcoming VA appointments, including date, time, location, and the provider's name. You can also request certain types of appointments through the portal, though not all appointment types are available online at every VA facility.

    Health Records: View your lab results, medical notes, and vaccination records. The "Blue Button" feature lets you download or print a comprehensive summary of your VA health record to share with non-VA providers.

    Medical Images: Request CDs or download some imaging results (X-rays, MRIs) through the portal.

    If you are experiencing a mental health crisis, do not use the secure messaging tool. Call the Veterans Crisis Line at 988 (then press 1), text 838255, or chat at veteranscrisisline.net. For medical emergencies, call 911.

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    Official Resources

    USA.gov — Government ServicesSSA — Social SecurityBenefits.govIRS Free File

    Sources used to create and verify this guide. View all sources →

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    How to Use My HealtheVet for VA Healthcare Online — Step-by-Step Guide | TekSure