What Is iPhone Recovery Mode and When to Use It
Recovery mode is an emergency tool for updating or restoring an iPhone that won't turn on, is stuck, or has a forgotten passcode. Here's how to use it safely.
Try a Force Restart First
~23sPrepare Your Computer
~15sEnter Recovery Mode
~33sWarning
If you hold the Side button too long after the Apple logo appears, the phone may turn on normally instead of entering recovery mode. Release when you see the cable/laptop icon, not the Apple logo.
Choose Update or Restore in iTunes/Finder
~15sWait for the Process to Complete
~27sQuick Tip
After a successful update in recovery mode, check if a recent iCloud backup is available: during setup, choose "Restore from iCloud Backup" to get your data back.
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Recovery mode is a special state your iPhone can be put into when it is having serious software problems: it will not turn on, it is stuck on the Apple logo for more than 10 minutes, it is stuck in a reboot loop, or you need to restore it because you forgot your passcode.
In recovery mode, your iPhone shows a specific screen: either a plug-in-to-iTunes/Finder graphic (a computer with a cable icon) or the Apple logo with a progress bar. It is not broken — it is waiting for your computer to help it.
Recovery mode works through Apple's iTunes (on Windows) or Finder (on Mac with macOS Catalina and later). Your computer detects the phone in recovery mode and offers two options: Update (keeps your data and reinstalls iOS) and Restore (erases everything and installs fresh iOS).
Always try Update first — it downloads and reinstalls the latest iOS version while preserving your data. Restore is the nuclear option that erases everything, used only when Update fails or when you need to set up the phone fresh.
Entering recovery mode requires a computer and a cable. If you do not have a computer available, you cannot use recovery mode. For iPhones that simply will not turn on or are stuck, a "force restart" (holding specific buttons to hard-restart the phone) is always the first thing to try — it does not require a computer and solves most minor software freezes.
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