What Is Alexa+ and What Can the New AI Alexa Do?

Amazon upgraded Alexa with generative AI — the new Alexa+ can hold real conversations, help with tasks, and connect to outside services. Here's what changed.

In this guide (4 steps):

1.Check if you have Alexa+
2.Use Alexa+ for natural, multi-turn conversations
3.Ask Alexa+ to do things on your behalf
4.Use Alexa+ for health and daily living help

Check if you have Alexa+

~25s

Alexa+ is available to Amazon Prime members at no extra charge on compatible Echo devices (Echo Dot 5th gen, Echo Show 8 3rd gen, Echo Show 10, and newer). If you have Prime, open the Alexa appSettingsAlexa+ to confirm it is enabled on your device. For non-Prime members, Alexa+ is available for a separate monthly fee. The classic Alexa still works on older Echo devices, but without the generative AI features.

Use Alexa+ for natural, multi-turn conversations

~27s

Unlike the original Alexa — which required short, specific commands — Alexa+ understands conversation. You can say "Alexa, I want to plan a birthday dinner for my husband next Saturday. He loves Italian food and we have a $100 budget." Alexa+ will ask follow-up questions, suggest options, and help you find a restaurant. You do not have to start over if you want to change something — you can say "Actually, make it Friday instead" and it understands the context.

Ask Alexa+ to do things on your behalf

~38s

Alexa+ can take actions through connected services. Examples: "Alexa, order me a medium cheese pizza from the nearest Dominos." — "Alexa, call me an Uber to the airport in 20 minutes." — "Alexa, find me tickets to a show this weekend under $50." — "Alexa, buy more coffee on Amazon." These work when you have connected your accounts (Uber, DoorDash, etc.) in the Alexa app under SettingsConnected Services. Alexa will always confirm before completing a purchase.

Quick Tip

Review the Alexa Privacy settings in the app to control how much of your conversation history Alexa stores. Go to the Alexa appSettingsAlexa PrivacyReview Voice History to see and delete past recordings.

Use Alexa+ for health and daily living help

~25s

Alexa+ can help with health questions more conversationally: "Alexa, what are the symptoms of low blood pressure?" or "Alexa, my doctor mentioned I should watch my sodium intake — what foods are high in sodium?" The AI draws on reliable health sources. For medication reminders, smart home routines, and calendar management, Alexa+ works the same as before but can set these up from a single conversation rather than requiring separate commands for each step.

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Amazon released Alexa+ in 2025, a major upgrade to the Alexa voice assistant that powers Echo devices. The new version uses generative AI (similar to what powers ChatGPT) to have more natural conversations, remember context across a conversation, help with multi-step tasks, and connect with outside services like Grubhub, Uber, and Ticketmaster to take actions on your behalf. Alexa+ is available on Echo devices with a subscription or as part of Amazon Prime.

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